Tips for buying major home appliances online
January-February 2026
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story courtesy of Family Features
Today, you can buy just about anything online and have it delivered and installed with just a few clicks. This includes major home appliances, such as refrigerators, washing machines, dishwashers, furnaces, heat pumps and water heaters.
However, making a large purchase without inspecting the product or planning for installation comes with its own challenges. To ensure a smooth shopping experience, consider these tips for buying major home appliances online.
DO YOUR HOMEWORK
Set a budget and determine what features are necessities and which are nice to have. When you start searching, you’ll be able to compare product features and reviews. Look for customer feedback, especially regarding durability, performance and features.
For large and installed appliances like water heaters and heating, ventilation and air conditioning units, research system requirements, including size, capacity and system type (gas or electric), and compatibility with your current home infrastructure and ductwork. Another consideration is compliance with state or municipal code requirements that may apply, including emissions or energy-efficiency standards. This can be time-consuming and difficult for some homeowners.
When shopping online, look for retailers that have partnerships with professional and licensed contractors to help determine the appropriate equipment for your home. Make the installation process easy and tap into any existing local utility rebates and/ or tax credits.
EXAMINE THE RETURN AND WARRANTY POLICIES
It’s easy to get excited about a product and not initially think what might happen if it malfunctions, so it’s important to look for a manufacturer’s warranty and if any extended protection plans are available. When you find warranty information, read the fine print. Most manufacturers require the equipment to be registered after it’s installed to realize the full warranty benefits.
LOOK FOR DISCOUNTS AND FINANCING
Many online retailers offer financing for big purchases, including zerointerest promotions or “buy now, pay later” options. These monthly payment options allow you to fit large purchases into your budget rather than dipping into savings. Watch for hidden fees or high interest rates after promotional periods end.
CONFIRM PRODUCT DELIVERY AND INSTALLATION
Products are easy to purchase online, but poor delivery and installation can turn the process into a hassle. For larger appliances, make sure delivery includes unboxing, setup and removal of any old units, if needed.
DOCUMENT EVERYTHING AND KEEP A PAPER TRAIL
Documentation of higher-priced items, especially those with installation steps and extended warranties, can be helpful if you run into issues. Some of the documents you should keep include a final invoice, permits (if applicable), warranty terms and information, delivery and installation scope of work, and timelines. Take photos before and after installation.
Buying large home appliances online can save time and money. This is part of a broader trend toward digital convenience in home services that makes online tools, virtual consultations and price transparency more accessible. With a little research, comparison and attention to detail, you can find the right appliances to fit your home, lifestyle and budget — without ever stepping into a store.